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Detailed US retail program

Tour program sample. US Retail management tour. June, 2013.
Philadelphia, USA.

Note: this program is just an example. Exact program of upcoming tours are formed only with the customer participation and based on customer's goals.

Time/Date  What's going on Speaker/Company
2.00pm Group arrives to hotel Four Seasons Philadelphia.
1 Logan Square, Philadelphia, PA 19103, United States.
7:45am Departure from the hotel to SJU University.  
8-8:45am  Breakfast at the campus of the University.
8:45-9.15 am 
Introduction and review of the management program. Ralph Ciaudelli
Program Director, Center for FoodMarketing.
9.15 -11:45am
Overview of U.S. retailer industry, the main  trends.
This presentation will provide an overview of food companies in the U.S.,
different retail concepts and the latest trends. 
Participants will learn more about the key factors affecting the
U.S. food industry and how had retailers change their approach in response to these factors, so they could remain effectively compete and profitable.
Richard George
Ph.D.Professor, ChairFood
12-1:00pm  Lunch  
Speech by the expert on the subject of "Pricing".
Price is a complex subject, and one of the key
factor in achieving profitability. Participants will be introduced
to key issues of pricing in the best modern retail
U.S. networks.
Neill Crowley
expert from
SJU University.
3:30-4:15 pm
Overview of training materials.
The purpose of our visit - introduce participants to the various retail formats, new thoughts, ideas, strategies and tactics. Participants will use special working
notebooks, it helps to remember the most important thing. Upon 
arrival home, they will think about how new information can be
applicable in their business.
Ralph Ciaudelli
Program Director,Center
for FoodMarketing.
4:15-6:30  Visit to Save a lot.
The third largest U.S. discounter - part of a corporation Supervalu.
7:30pm  Dinner at restaurant Fogo de Chao.
(Brazilian cuisine)
1337 Chestnut Street, Phila.
7:45 am Breakfast at the hotel.  
9:15 am  Departure to some retailers.  
Visit of following retailers: Trader Joe’s, Dollar Tree, Shop Rite, Aldi,
Bottom Dollar, Target.
Group will find out about retail formats and concepts
of merchandising. We will visit different companies and participants
will have the opportunity to talk with operations leaders.
Target. The second largest national grocery network with low prices, but smart deals on range. Retailer is actively developing online business
Trader Joes. Limited assortment, exotic foods store and promotional programs, 80% of products is under store brand.
Dollar Tree. Dollar stores are among the most emerging formats and DT leader among them.
Shop Rite. Alternative in discounts compared with Wakefern, has the largest part of the market of New York / New Jersey.
The group will also visit harsh discounters Aldi and Bottom Dollar.
During each visit participants will be able to communicate with operation leaders.
6pm  Return to the hotel.  
7pm Dinner.  
8:00am Breakfast at hotel.  
10-12:00 am  Visit to Walmart Supercenter.
Group will visit Walmart Supercenter, main store
company, and will come into question and answer session with operations
leaders. After closing Circuit City в 2009, Wal-Mart has strengthened
its penetration of consumer electronics to capture market. Clothing sales in Wal-Mart also exceed clothing sales in most major specialized networks.

Tom McAloon
Director of Operations
Eastern Region and store
operations manager.

Visit to Wawa.
Wawa - recognized leader format "stores at petrol station". 
Seller of coffee and gasoline number 1 in Pennsylvania.
1:30 – 3:30pm 
Visit to Giant.
One of the major American networks. Question and answer session, lunch.
Network known for implementation the latest technologies and innovation in FMCG.
In Giant the group will get a lunch.

3:30 – 5:30pm


Visit to Sam’s Club.
The second-largest U.S. retailer owned by WalMart. It's a club format network and main competitor for Costco and BJ'S.
7:00pm  Return to the hotel, dinner at Devon Seafood Grille (Seafood Restaurant) 255 S 18th Street, Philadelphia PA.


Breakfast at the hotel, departure to Supervalu. Leading the group -
Neill Crowley
Retail Fellow, Faculty
Food Marketing.
9:15-11:30am  Visiting distribution center of  Walmart. 
One of the largest U.S. distributors supplying products for its FMCG networks in the country. High level of automation and the huge size of distribution centers have almost no analogues.
The Group will also visit the distribution center Procacci Brothers specializing in food products.
12:30-2:30pm  Visit to Whole Foods.
Whole Foods Market is the largest in the United States (and the world) network of
supermarkets of natural and organic products.
3-5pm Visit to Wegmans.
Unrivaled leader of "premium" segment. 
Wegmans – regional, family supermarket network, leader of the 
market in perishable and finished food products, 
recognized as a "Best Employer"ю
Around 5pm  Departure to shopping in King of Prussia Mall.  
5:00pm  Visit to King of Prussia Mall.
The group will be delivered to the largest on the East Coast Mall where
participants will be able to dine and make a purchase.
(mall is open until 9 pm).
After that, the bus takes all to the hotel.
8:15am Breakfast at the hotel.  
9:00-12am  Industry Forum.
Tour participants will have the opportunity to visit unique forum with
the participation of former and current top American managers of FMCG
networks. During discussion everyone will have the opportunity to ask any questions and discuss any related retail theme.
 Tom McAloon, former Director Operations, Walmart 
 Tony DeVinney, former VP of Perishables Operations, Acme.
 Jim Bluebello, former VP Supply Chain/Logistics, Wawa
 Kevin Delaney, Director, Corporate Sustainability &
Productivity, Procacci Brothers. 
12-1:00pm  Lunch.  
Summarazing meeting will ask participants to share studied key points, and
provide an opportunity on focus on how they can apply the new
information in their business.
Richard George
Professor Food Marketing.
6:00pm Dinner.  
Saturday Cultural program - breakfast and leaving to New York City tour.
Lower Manhattan, Battery Park, Memorial Federal Hall and Statue
of Washington, Broadway, Wall Street, Old Custom House, Ground
Zero, Financial Center, City Hall, Woolworth Building, St. Paul
Church and Trinity Church, NY Stock Exchange, Morgan Bank,
Sea Port.

Video introduction: 


Frequently Asked Questions

Past detailed programs: 

Silicon Valley program

US banking program

Innovative Japan&China program

Questions-Targets list: 

Sample of the Questions list before the tour (from client)

Visits history: 

  • February, 9 - February, 18, 2014
    German retail tour
  • October, 28 - November, 3, 2013
    Tour to industrial companies of Japan.
  • October 21-27, 2013
    Silicon Valley management tour.
  • September 23-29, 2013
    US retail management tour
  • September 09-15, 2013
    Мanagement tour to US banking sector
 See full visit history here

Included in tour: 

The price is formed on the principle of all-inclusive.
The price includes:

  • Full business program
  • Economy class flight (optionally possible business class)
  • 5-4 stars hotel accommodation
  • Transportation within the country
  • Half board (breakfast and dinner)
  • Visa assistance and invitation
  • Indonesian and English speaking assistant
  • Insurance
  • Intensive cultural program
  • Set of information and materials
  • Prompt response to any questions and complete personal assistance.